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PROBLEM (Soft)

From glossaLAB
Charles François (2004). PROBLEM (Soft), International Encyclopedia of Systems and Cybernetics, 2(2): 2637.
Collection International Encyclopedia of Systems and Cybernetics
Year 2004
Vol. (num.) 2(2)
ID 2637
Object type General information, Human sciences

Generally a real world problem that cannot merely be tackled in terms of seeking convenient means to reach a simple determined goa l.

In soft problems - characteristic of the real world issues - the stakeholders are in most cases numerous and of different classes. As such they frequently have different outlooks and goals , rooted in different worldviews and intentions. This makes the problem very difficult to understand for anyone (J. WARFIELD's “ Underconceptualization ”), to modelize and to manage. This led P. CHECKLAND (1981) to his Soft System Methodology and, more recently R. RODRIGUEZ ULLOA (1994) to his Soft Systems Dynamics Methodology , which combines FORRESTER's Systems Dynamics (1961, 1969, 1971) with CHEKCLAND's approach, adding moreover a cultural angle, very significant in intercultural interventions and in culturally heterogeneous human groups .

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